We are SeaGlass. We believe customer service is at the center of any business. We are in the people business®. Our mission is to bring back the human to the customer service experience. To transform ordinary customer service into unforgettable customer experiences, training your employees to become customer experience experts.
Our Video Training Solution is a powerful training tool. Three-minute videos, real-world scenarios, and topics, sent to your entire team’s smartphone or email in English and Spanish. One topic each month. Qualitative and Quantitative reporting discussed during a remote meeting with our expert consultants and your team.
Like the sea transforms common glass into works of art, we transform customer experiences.